Brightspeed is committed to delivering a customer experience that makes staying connected simple and easy. That’s why we’re building our smart, fiber opticsbased network in cities and towns just like yours. Christopher also recently interviewed Travis Carter from local ISP US Internet and they discussed marketing approaches his company has taken and lessons learned. We believe that everyone deserves access to the best Internet service available, no matter where they call home. To hear conversations about marketing efforts and municipal networks, listen to Christopher’s podcast interview with Kyle Hollifield of Magellan Advisors from May 2017. With LightSpeed Internet, we’ve removed the bandwidth restrictions so customers can fully utilize all their connected devices and have the best online experience.” “We feel the internet provider should not be the limiting factor on how quickly a customer can access internet content. "At Reedsburg Utility we are customer focused and strive to provide the best service for the price” said RUC’s General Manager Brett Schuppner. Symmetrical connections allow subscribers the ability to send large data files as well as receive them, which creates a better environment for entrepreneurs, teleworkers, and students who need robust connections for homework.
In addition to gigabit Internet access, residents can subscribe to a 100 Megabits per second tier. The service is symmetrical, so upload speeds are as fast as download. The primary services that they offer are Cable, DSL, Wi-Fi, Dial-up, Dry-loop & Wireless Internet service but they also offer a wide array of business services. Now, subscribers can obtain gigabit connectivity for $44.95 per month when they purchase bundled services. We even interviewed RUC General Manager Brett Schuppner in 2015, who shared the history of the network back to 2003, which means it’s one of the oldest Fiber-to-the-Home (FTTH) networks in the U.S.Īccording to the RUC press release, the new brand and logo - LightSpeed - “has roots back to the initial launch of RUC’s telecom services.” We’ve written about RUC’s network in the past, including their efforts to expand to rural areas and the decision in 2014 to offer gigabit connectivity.
This month, the Reedsburg Utility Commission (RUC) in Wisconsin launched a new brand for its triple-play network. While municipal networks can be considered utilities by community leaders who manage and operate them, they still need to be mindful of business in order to enhance subscriber numbers, compete with other ISPs, and establish a brand. One several occasions, local leaders in communities with municipal networks have told us that one of the lessons they’ve learned is that marketing is important.
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